Privacy Policy

User data security

We are delighted that you have shown interest in our enterprise. Policy of customer data protection is one of top priorities for the management of the EcoEmi Ltd. The use of the EcoEmi Ltd. web page www.ecoemi.lv, is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. EcoEmi has taken all necessary measures to ensure the security of personal data and to prevent its unauthorized disclosure to third parties.

Privacy Policy

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR, REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, April 27th, 2016) and in accordance with the country-specific data protection regulations applicable to the EcoEmi Ltd. By means of this data protection declaration, our company would like to inform our customers and guests of the nature, scope, and purpose of the personal data we collect, use and how we process it. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

1. OUR PRIVACY POLICY

1.1. We care about your privacy and the security of your personal information.

1.2. The processing of personal data is facilitated by lawful, fair and transparent, substantial legislation, fair and transparent principles.

1.3. We collect personal data for specific, clearly defined and legitimate purposes.

1.4. We ensure that the personal data we process is adequate, relevant and necessary only for the purposes for which it is processed.

1.5. We ensure that personal data is accurate and, where necessary, kept up to date to ensure that personal data that is inaccurate in relation to the purposes for which it is processed are deleted or rectified without delay.

1.6.We ensure that personal data is stored in such a way that the identity of the data subjects can be identified for no longer than is necessary for the purposes for which the personal data are processed.

1.7. We ensure the processing of personal data in such a way as to ensure, by appropriate technical or organizational measures, adequate security of personal data, including protection against unauthorized or unlawful processing of data, as well as against accidental loss, destruction or damage.

2. WHAT PERSONAL DATA WE COLLECT AND PROCESS

2.1. We only collect and use information to the extent necessary to allow us to perform our services. Any personal information that we collect, process and use is treated with absolute confidentiality in accordance with the statutory provisions.

2.2. When you buy products in our e-shop www.ecoemi.lv, we collect the following personal data for the conclusion and performance of the agreement:

· First name;

· Surname;

· Phone number;

· E-mail address;

· Delivery address (necesarry if You choose to receive goods with Mail service or Courier service to Your specified address)

2.3. We collect and process personal data that you provide to us voluntarily.

2.4. When you have made purchases in our e-shop, we also collect and process the following data for your convenience:

· Purchase history;

· History of your behavior in the e-shop;

· IP address;

· Payment history;

· Your communication history with us, including electronic correspondence;

· Basic information of third parties receiving the goods.

2.5. You may indicate another person who will receive the goods you have purchased, if this person has given his or her consent. By providing us with information about third parties who will receive the goods, you confirm that you have their consent to the transfer, use and processing of their personal data.

2.6. After your registration, we will have access to the information that you provide us with and we may use this information in order to provide our services to you.
2.7. Regarding the information received by you, or obtained otherwise, we may use it for internal purposes, regarding the development of potential project and/or the improvement of current projects and/or services.
2.8. Regarding the information received by you, or obtained otherwise, we may use it in order to get in contact with you and informing you on our services, projects, future developments etc. If you do not want us to contact you, please, inform us in written form.

3. PERSONAL DATA WE DO NOT COLLECT OR PROCESS

3.1. We do not collect or store your browsing history on third-party websites;
3.2. We do not send any data about your browsing of our site that could identify you.

4. WHY WE NEED COLLECT AND PROCESS PERSONAL DATA?

4.1. We collect personal data only for specified, clearly defined and legitimate purposes and do not further process it in a way incompatible with those purposes.

4.2. In order for us to sell the selected goods in our e-shop www.ecoemi.lv, we need to process the following personal data:

- First name;

- Surname;

- Phone number;

- E-mail address;

- Delivery address;

- IP address.

4.3. We ask for the delivery address if You choose to receive goods with Mail service or Courier service to Your specified address.

4.4. With the aim of improving services and performance analysis, we want to make the use of our online store www.ecoemi.lv as simple and convenient as possible for you, therefore we perform a constant analysis of our operations, during which we analyze and process the following personal data:

- Purchase history;

- Browsing history of our e-shop;

- Payment history;

- Feedback on the goods you have purchased;

- A history of your communications with us, including electronic correspondence.

5. COLLECTION AND PROCESSING OF PERSONAL DATA

5.1. We guarantee that we collect your personal data only for legitimate reasons, i.e., we collect and process your personal data:
5.1.1. When you buy goods, a purchase agreement is concluded between you and us, and we process your data on that basis;
5.1.3. When you consent to the processing of your personal data;
5.1.4. Fulfilling the requirements of the laws applicable to us;
5.1.5. At the instruction of state authorized institutions.

6. TO WHOM IS MY PERSONAL DATA TRANSFERRED

6.1. Personal data is only sent to trusted third parties with whom we have an agreement and only to the extent necessary to provide the service. In order to provide you with appropriate services, we send your personal data to the following partners:
6.1.1. Courier companies that deliver goods to you at the addresses you specify;
6.1.2. Suppliers of goods that deliver goods directly to you.

6.2. We also provide your personal data:
6.2.1. Law enforcement institutions in accordance with the procedures specified in the legislation of the Republic of Latvia;
6.2.2. Public authorities and courts, where such an obligation is provided for in the applicable law.

7. THIRD PARTIES' LINKS
7.1. Certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
7.2. When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
7.3. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

8. HOW LONG YOUR PERSONAL DATA IS STORED

8.1. Your personal data is stored for as long as it is necessary to fulfill the contract for the purchase of goods, but not less than required by our legislation. Your personal data, which is processed on the basis of your consent, is processed and stored until the date of revocation of your consent.

9. CAN I REQUEST A CHANGE OR DELETE OF MY PERSONAL DATA?

9.1. If you find that your personal data is inaccurate or incomplete and you want to change or clarify it, you can change it by sending a request to us by e-mail: ecoemi@ecoemi.lv.
9.2. You have the right to request that we no longer process your personal data and delete them by sending us a request to delete your personal data to e-mail: ecoemi@ecoemi.lv Your personal data will be deleted after receiving your request.

10. SECURITY
10.1. We use advanced technologies, and our website has security measures in place to protect against the loss, misuse and alteration of any data and information received by us. We continuously strive to safeguard the confidentiality of any such data and information and improve our security measures. However, we cannot ensure, and you should not expect, that any data and information received from you or otherwise obtained in connection with our Services will always remain private and secure. We are not liable for any kind of loss cause by events that are not under our control.

11. COOKIES
11.1. Cookies are small text files that are downloaded to your device when you visit a website. Cookies help us to recognize your device and help us to improve the functionality of our website and make it easier to use. We use cookies to improve the services we provide to you. The cookies used do not collect personally identifiable information and they are not used to determine your Identity. If you are not comfortable with this use, you may configure your browser to be notified when cookies are to be received and to provide you with the option of refusing cookies. Cookies may be used to record details of pages relating to particular products and services that you have visited on the Website. This is to provide us with generic usage statistics to allow us to improve this website and to provide you with information that may interest you.